Locating documents

We can locate documents from repositories for you. This is the task of a Record Agent and is cheaper than employing a Genealogist who undertakes research. A Record Agent locates specific documents as directed.

The more information you can supply about the document, the quicker and cheaper the recovery can be and therefore we offer a two tiered service. You supply the actual reference locator for the document which saves the Record Agent searching the index and costs less than if you do not specify such a reference. For example: you may elect to search a published probate calendar for a distant jurisdiction and find a reference. Giving us this detail will enable our Record Agent to attend the appropriate office a secure the document for you. Please be aware that if you quote a specific reference then we take no responsibility if that document is not the appropriate one.

Some examples of documents we can obtain for you after you have located them include:

• papers from series stored at The National Archives at Kew London
        - you use the online catalogue (PROCAT) to find the record reference.
• birth, marriage or death certificates from the Family Record Centre in London
        - you use the online search offered by FindMyPast
• many British archives and libraries allow you to access their catalogues and you will find a multitude of material
        - you use the online catalogue search offered by A2A to find the items.
Of course you can also use indexes at your local family history society, some public libraries and LDS Centres instead of searching the Internet for the material. Regardless of how you gain the reference - we can then save you the hassles and obtain the document.

To initiate a document recovery or make a general enquiry about the service—complete the Document recovery form.

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